Policy key definitions:
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement. All data is stored within a secure server held within the UK
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal date” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with GDPR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time.
Our EMS provider is Mailchimp. We hold the following information about you within our EMS system;
The processing of your data is instructed by us and then performed by our approved third party, TAO Business Solutions. They are responsible for the creation of our email marketing messages and sending them to our customers.
Data Stored within the Salon
We hold all customer data on our Premier salon software which is stored securely on their cloud server based in the UK.
Your data is never sold to any third party companies.
Your right to Opt Out
You have a right to opt out of our marketing communications. You can do so by clicking the unsubscribe link in our marketing emails or you can email email@example.com with your request. Please let us know if you are still happy to receive appointment update communications if it’s just the marketing communications you don’t wish to receive.